Amenities & policies

Internet

• Available in all rooms: Free WiFi and wired Internet
• Available in some public areas: Free WiFi

Parking & public transport

• Self parking on site (NZD15 per night)
• Wheelchair-accessible parking available

Food & drink

• Full breakfast available for a fee daily 7am–9am NZD15.50-NZD22 per person
• Room service available

Family-friendly

• Babysitting (surcharge)
• Cots/infant beds (surcharge)
• Kitchenette
• Laundry facilities
• Microwave
• Refrigerator

More

• smoke-free property

Guest services

• Daily housekeeping
• Dry-cleaning service
• Laundry facilities
• Luggage storage
• Multilingual staff
• Tour/ticket assistance

Business services

• Business centre
• Meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact us.

• Accessible bathroom (selected rooms)
• Grab bar near toilet
• In-room accessibility
• Wheelchair-accessible parking
• Wheelchair-accessible path of travel
  

Conveniences

• Free newspapers in reception

Bedroom

• Air conditioning
• Bed sheets
• Cots/infant beds (surcharge)

Bathroom

• Private bathroom
• Separate bath and shower
• Rainfall showerhead
• Jetted bath
• Hairdryer
• Towels

Entertainment

• Flat-screen TV
• Premium channels

Kitchenette

• Coffee/tea maker
• Electric kettle
• Kitchenette
• Microwave
• Refrigerator
• Stovetop

More

• Connecting rooms available
• Desk
• Free local calls
• Guidebooks/recommendations
• Iron/ironing board
• Phone
• Restaurant dining guide

Office hours/Reception hours

• Mon-Fri : 8am to 6pm
• Sat : 9am to 5pm
• Sun & Public Holidays : 9am to 4pm

Check-in

• Check-in from 2pm - 8:00pm,
• Early check-in subject to availability
• Early check-in is available for a fee
• Late check-in subject to availability
• Late check-in fee for check-in between 9:00pm and 10:30pm
• Minimum check-in age : 18

Check-out

• Check-out before 10 AM
• Late check-out subject to availability
• A late check-out fee will be charged
• Express check-out available
  

Special check-in instructions

If you're planning to arrive after 8:30pm please contact us.

Pets

Pets not allowed (except for service animals)

Children & extra beds

• Children are welcome
• Roll-away/extra beds are not available.
• Cots (infant beds) are available for NZD15 per night

Cancellation

• 4 weeks’ notice of cancellation required for large group reservations
• 2 week's notice of cancellation is required for all Public Holiday reservations
• 1 week's notice of cancellation required at all other times
• Cancellation at short notice will incur a penalty charge of one night unless the unit can be on-sold

Payment types

Optional extras

• Fee for full breakfast: approximately NZD15.50 to NZD22 per person
• Self-parking fee: NZD15 per night
• Early check-in is available for a fee (subject to availability)
• Late check-in fee for check-in between 9:00pm and 10:30pm
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: NZD15 per night
• Credit card charges are subject to a surcharge of 2.9%

You need to know

• Extra-person charges may apply and vary
• Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed
• We accept credit cards
• We do not accept cash
  

We should mention

We have connecting/adjoining rooms which are subject to availability and can be requested by contacting us.

Languages

Our staff is fluent in English, Mandarin and Vietnamese.

National rating

We don't not have a Qualmark® rating. For the benefit of our guests we have provided a rating based on our ratings system.